We show love to those who love us without words

Our furry friends are part of the family, and they deserve nothing but the best.

At WAAO Pets, we're here to help you care for them with products designed for their well-being and happiness.

From health and comfort to playtime, every choice is an act of love.

Because where there's love, care begins! 🐾

Harry's Products

Harry's FurCare

Miracle Brush

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A happy pet and a fur-free home – the perfect combo!

Discover the brush for dogs, cats, horses, rabbits and all your furry friends!

Caring for a dog or cat's coat is essential not only for its appearance but also for its overall health.

A well-groomed coat helps prevent irritation, infection and reduces the risk of parasite infestation.

Regular brushing stimulates blood circulation, removes dead hair and promotes healthier skin while reducing the amount of shedding in the home.

With the right brush, your furry friend will not only have a shiny, silky coat, but will also feel more comfortable and pampered.

Taking care of their fur is an act of love that really makes a difference!”

The Secret to Your Dog's Perfect Coat

HOW CAN WE HELP YOU?

Do you have questions about your order?
Start with our FAQs: here we have answered the most common questions.
Can't find what you need? Our customer support is here to help you!

FAQ

Order Shipping

We ship to all regions of Italy, the Republic of San Marino, and Vatican City. After placing your order, it typically takes 1–2 business days to process and 6–12 business days for delivery.
If these timeframes are exceeded, please contact our customer service team. For more information, reach out to Customer Support at+393534778109.

Trouble Placing an Order

If you're unable to complete your order, please try the following steps:
  1. Switch to a different browser (e.g., Google Chrome, Microsoft Edge, Firefox, Safari).
  2. Clear your device's browsing data.
  3. If the issue persists, contact Customer Support via WhatsApp at +393534778109.

Payment Methods

We accept the most common payment methods, including credit/debit cards (Visa, MasterCard, American Express) and PayPal

Shop Without Registering

To respect our customers' privacy, we’ve made it possible to shop without requiring registration. However, if you’d like to stay in touch with us, you can leave your email in the designated space

Returns

We offer a 14-day return period from the date you receive your product. To be eligible for a return, the item must be in the same condition as you received it – unworn or unused, with tags, and in its original packaging.
To start a return, you can contact us via WhatsApp or email. Items sent back to us without a prior return request will not be accepted.
For more details, please visit our Terms and Conditions page.

Submitting a Complaint

At WAAO Pets, customer satisfaction is our top priority. To submit a report or file a complaint, you can contact our Customer Support team via WhatsApp at+393534778109.

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